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ISLANDHUB HOW-TO GUIDE

Add multiple listings at once

Prepare your spreadsheet, check your listings, and save them as drafts in five simple steps.

Bulk Import lets you add up to 100 listings from one spreadsheet. Your listings are saved as drafts. Buyers will only see them after you complete and publish them.

Open Bulk Import and sign in to your IslandHub account.

1Download and fill in the template

Select Download Template (.csv). Open the file in Excel or Google Sheets.

Keep the column headings unchanged. Replace the example listings with your own, using one row for each listing. Delete any example rows you do not want to import.

Use this checklist for each row. The names on the left match the spreadsheet headings.

Column What to enter
title The item’s name, between 3 and 200 characters.
type Use exactly Product, Vehicle, RealEstate, or Service.
description A description between 10 and 2,000 characters. Keep it on one line within the cell.
categoryPath The matching IslandHub category, with > between levels. Follow the format in the downloaded template. Do not leave this blank.
price The price in Cayman Islands dollars (KYD). Enter numbers only, such as 850 or 25.50, without a currency symbol or thousands separator.
condition For products and vehicles, use exactly New, LikeNew, Used, Refurbished, or ForPartsOrNotWorking. Leave blank for services and real estate.
paymentMethod Enter Cash or Online. You will confirm the payment choice for the whole import later.

For the remaining columns, true means yes and false means no:

  • isNegotiable: Use true if you are open to offers; otherwise use false.
  • isFree: Normally false. For a free item, use true and set price to 0.
  • requiresQuote: Normally false. For a service priced by quotation, use true, set price to 0, and keep isFree as false.
  • allowPickup, allowSellerDelivery, allowPartnerDelivery: Keep the template values for now. You will choose the delivery options on screen before importing.

Save the finished file as CSV (.csv). In Excel, choose a CSV format under Save As. In Google Sheets, download the sheet as comma-separated values (.csv). An Excel workbook (.xlsx) cannot be uploaded on this page.

2Upload your file

Return to IslandHub and select Next. Drag your CSV file into the upload area, or select Browse files and choose it.

When the file has usable listings, the review screen opens.

3Check your listings

Check the titles, categories, conditions, and prices. Also check the count above the table.

The count should match the number of listings you want to add. For example, “8/10 listings found” means two rows were not accepted and will not be imported.

If something is missing or incorrect, select Back, correct your spreadsheet, save it as CSV again, and upload the corrected file. When everything looks right, select Next.

4Choose payment and delivery

Choose In-App Payment (Recommended) or Cash only. Read the payment information shown on screen before choosing.

Then select at least one delivery option:

  • Pickup: The buyer collects the item.
  • Seller delivery: You deliver the item. Available with in-app payment.
  • IslandHub Delivery: Use the platform’s delivery option. Available with in-app payment.

Cash-only imports use pickup.

These choices apply to every listing in this import and replace the payment and delivery values in your spreadsheet. If you need different choices for different items, import them in separate groups.

Select Next to save the listings. Wait while the button shows Importing….

5Finish and publish

The confirmation screen shows how many listings were saved as drafts. Select Review saved listings to open your unpublished listings.

For each listing, add photos, check the details, and complete any missing information. Publish it when it is ready for buyers.

If something does not work

Problem What to do
The file is not accepted Save it as a comma-separated CSV (.csv), keeping the original column headings.
Next is unavailable after uploading Check that at least one row has all the required details and uses the exact type, condition, and payment values listed above.
A category is rejected Check the category names and full path against IslandHub’s categories. Do not leave the category blank.
Fewer listings appear than expected Check the missing items in your spreadsheet, especially their category, description, and condition.
The import exceeds the limit Split your spreadsheet into files of no more than 100 listings each.
Only some listings were saved Check your saved listings first. Upload only the missing items to avoid creating duplicates.

Photos are added after importing. You do not need to put them in the spreadsheet.

We’re here if you need us.

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